13 Startling Facts to Know About Employee Engagement and Feedback

employee engagement and feedback

Employee engagement is a concept that has been around for a very long time, some say since the 1920s. Even as the critical importance of engagement in the productivity, satisfaction and retention of employees is understood, it is an issue many organizations struggle with, and one that companies are building products and processes to solve.

While it’s not the only solution to keeping employees engaged, finding new and better ways to provide regular and effective feedback and recognition is crucial.

We’ve rounded up a list of some interesting and informative facts to help improve understanding around the subject of employee engagement and feedback.


Seven out of 10 workers have “checked out” at work or are “actively disengaged. (Gallup)

78% of business leaders rate retention and engagement urgent or important. The issue of “engaging people well” is becoming one of the biggest competitive differentiators in business. (Deloitte)

80% of HR professionals consider employee engagement valid metric and 76% agree engagement means different things to different generations: Mature workers want to be valued as full contributors, rather than people nearing the end of their careers, while millennials want continuous learning and advancement opportunities — they really want to enjoy their work and want their voices to be heard. (HR Reporter)

Research by OC Tanner suggest saying a simple ‘thank you’ raises employee engagement by as much as 30%

13% of employees across 142 countries worldwide are engaged. In the United States, this number “rises” to 30%, but the ratio of engaged to actively disengaged employees is roughly 2-to-1, meaning that the vast majority of U.S. workers (70%) are not giving it their all in the workplace. (Gallup)

Only 14% of individuals actually value high compensation for good performance as a core value, and alignment in core values are what drive employee engagement. (RoundPegg)

Engagement levels increased from 53% to 83% for Telus by changing their leadership philosophy, focusing on employee learning, and creating a culture of recognition and reciprocity. (Bersin / Flat Army)


33% of employees said a lack of open, honest communication has the most negative impact on employee morale. (Herd Wisdom)

72% of employees said they thought their performance would improve if their managers would provide corrective feedback. (Zenger/Folkman)

An overwhelming 85% of Gen Y employees said their age-group peers want “frequent and candid performance feedback,” while only half of Boomers agreed. (WSJ)

92% of the respondents agreed with the assertion, “Negative (redirecting) feedback, if delivered appropriately, is effective at improving performance.” (Zenger/Folkman)

43% of engaged employees receive feedback at least once a week compared to only 18% of employees with low engagement. (Towers Watson)

Leaders who ranked at the top 10% in asking for feedback were rated, on average, at the 86th percentile in overall leadership effectiveness. (Zenger/Folkman)


At TalentCove, we’re on a mission to improve the way we all give and receive, both, feedback and recognition. Build a better company culture by winning more together. Get started now!

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-Lolly Fitzpatrick

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